Last updated: March 2026
1. Introduction
BusMove (“we”, “us”, or “our”) operates the website busmove.pt. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: name, email address, phone number
- Service Details: moving addresses (origin and destination), preferred dates, type of service requested
- Communications: messages you send us through our contact form, email, WhatsApp, or other channels
- Technical Data: IP address, browser type, device information, and cookies when you visit our website
3. How We Use Your Information
We use your personal information to:
- Provide and manage our moving services
- Respond to your inquiries and provide quotes
- Communicate with you about your booking
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your data based on:
- Contractual necessity: to provide the services you have requested
- Legitimate interest: to improve our services and communicate with you
- Consent: where you have given explicit consent for specific uses
- Legal obligation: to comply with applicable laws
5. Data Sharing
We do not sell your personal information. We may share your data with:
- Our team members who need it to provide the service
- Service providers who assist our operations (e.g., website hosting)
- Legal authorities when required by law
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Quote requests and contact information are retained for up to 2 years after the last interaction.
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Restrict processing of your data
- Data portability
- Object to processing
To exercise any of these rights, please contact us at info@busmove.pt.
8. Cookies
Our website may use cookies and similar technologies to improve your browsing experience. You can control cookies through your browser settings.
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@busmove.pt
- Phone: +351 928 329 967
- Address: Av. Costa Pinto 91, 2750-431 Cascais, Portugal